Pivi Pro Screen Goes Black? How to Fix Range Rover & Jaguar Infotainment Issues

The Pivi Pro infotainment system introduced on 2021+ JLR vehicles has been plagued by intermittent black screen issues. If your screen randomly goes blank while driving, you're not alone.

Common Symptoms

• Screen goes completely black during driving
• Touch inputs stop responding
• Navigation continues working (voice still audible)
• Climate controls unresponsive until screen returns
• Usually resolves itself after 30-60 seconds

Affected Models

• Range Rover (L460) 2022+
• Range Rover Sport (L461) 2023+
• Defender 90/110/130 with Pivi Pro
• Discovery Sport (facelift)
• Jaguar F-Pace, E-Pace, XF with Pivi Pro

Software Fix

JLR has released multiple software updates addressing this issue. The fix requires:

1. Connection to JLR diagnostic system
2. Downloading latest Pivi Pro firmware
3. Programming IVI module (Integrated Vehicle Interface)
4. Typical update time: 45-90 minutes

Our CCF & Software Update Service

At Lock50 / JLR Key Genie, we offer complete IVI module programming including:

• Pivi Pro software updates to latest version
• CCF configuration adjustments
• IVI module replacement programming

Service available globally - UK mobile service, USA partnerships, and worldwide post-in module service.